Terms of use

These Terms of Use (“Terms”) constitute a legally binding agreement, whether personally between a User or an Unregistered User (as the case may be) (“you” or “your”) and AGE IN REVERSE PTE. LTD., a company incorporated in Singapore with UEN 201833107G and with its registered address at 20A Tanjong Pagar Road, Singapore 088443 (the “Company”, “us”, “we” or “our”).

PLEASE READ THESE TERMS CAREFULLY.

In order to use the Service (each as defined below), you must agree to the Terms that are set out below. By using the Application, you hereby expressly acknowledge and agree to be bound by the Terms, and any future amendments and additions to these Terms as published from time to time.

By registering as a User, continuing to use the Application or submitting information to us, you acknowledge that: (a) you have read, understand and agree to be bound by all the provisions of the Terms and the Privacy Policy, as may be amended from time to time; and (b) that no promises or representations have been made to you to induce you to accept these terms.

If you do not agree with these Terms, please stop using this Application immediately.

HEALTH DECLARATION

Prior to any use of or access to the Services you hereby declare that you have not been diagnosed with and have no reason to believe that you suffer from:

any chronic medical condition;

any illness, disease, or condition for which any diet or reasonable exercise regime could cause you harm.

Definitions

In these Terms, unless the context otherwise requires, the following words and expressions shall have the following meanings:

“Application” means the Age In Reverse website at www.ageinreverse.me and the Age In Reverse software application which may be downloaded by you from platforms (such as Apple App Store and Google Play) as we may determine from time to time for use on your smartphone or other mobile devices.

“Application Content” means any content on the Application, this is User Generated Content (generated by you or by another User or an Unregistered User) or content generated by the Company or its personnel.

“Confidential Information” means all information in any and all mediums disclosed by one party to another party including, without limitation, data, technology, know-how, inventions, discoveries, designs, processes, formulations, models, equipment, algorithms, software programs, interfaces, documents, specifications, information concerning research and development work, and/or trade and business secrets, current, planned or proposed products, marketing and business plans, forecasts, projections and analyses, financial information, and shall include User Data.

“Genetic Information” is information regarding the genotype of an individual generated through processing of by the Company or by its contractors, successors, or assigns of (i) biological material supplied by you; and (ii) information provided by you or otherwise processed by or contributed to the Company.

“Genetic Testing” means the genetic test kit and processing of the biological material collected through the genetic test kit, offered through the Services.

"Privacy Policy" means the statement that sets out the Company’s policy on collection, use and disclosure of personal data and which can be accessed at www.ageinreverse.me/pp.

“Self-Provided Information” means all or any of the information provided by a User to: (i) us or (ii) other Users on the Application.

“Service” means all or any of the services provided by us to a User including but not limited to the services, content and transaction capabilities on the Application and described in Clause 3.1.

“Unregistered User” means a user of the Application, who has not registered for an account through the Application.

“User” means a user of the Application, who has registered for an account through the Application.

“User Data” means information (including personal information) relating to a User and an Unregistered User, including but not limited to Profile Information, order information, payment information, account information, preferences and tendencies. User Data includes Genetic Information of the User which obtained through Genetic Testing.

“User Generated Content” means any content generated by a User or an Unregistered User and displayed on the Application.

Limitations of the Services and of Genetic Information

The Services are intended for research, informational, and educational use only. The Services are not intended to be a substitute for professional medical advice, diagnosis, or treatment. The Services are not intended to be used as diagnostic tools.

The Genetic Testing is for non-clinical purposes (i.e. for general wellness and recreational purposes) and is not intended to be used to assess, diagnose, prevent, alleviate or treat a medical condition or disorder. The Genetic Testing cannot be used to assess the risk of disease or conditions, detect, diagnose, manage or treat any health or medical disease/conditions. Any results from the Genetic Testing should not be regarded as medical information and/or advice.

Always seek the advice of your doctor for any medical conditions or for your physical or mental health. Do not disregard professional medical advice or delay in seeking it because of any Application Content or anything recommended as part of the Services.

You are expected to discuss with a health care provider: (i) your Genetic Information; (ii) the data, recommendations or advice provided through the Services; and (iii) any questions you may have regarding your Genetic Information, or the data, recommendations or advice provided through the Services. You are expected to discuss the aforementioned items before acting upon the data, recommendations or advice provided through the Services.

Reliance on the Application Content or anything recommended as part of the Services is solely at your own risk and you are solely responsible for any decisions or actions you take based on such information and/or recommendations.

Please note that in some cases, your Genetic Information may provide knowledge and information that is not positive. You should not assume that any information we provide will be positive. We highlight that there may be psychological risks to you or to your family members if the knowledge and information provided through the Genetic Information is not positive.

We highlight that Genetic Information provides a limited window into your health and fitness. It is only one aspect of your entire health and fitness outlook and is not conclusive. The analysis of Genetic Information is based on correlations between certain genetic markers and different characteristics. Genetic Information cannot provide you with conclusive information about the interaction between certain genes and environmental factors, which can significantly change a particular outcome.

There is currently a lack of valid scientific evidence to prove that genetic information can be used as the main factor to effectively recommend nutritional choices or to customise or dietary supplements. The Company does not guarantee the effectiveness of or make any representation or warranties regarding the advice, recommendations (including recommendations for the usage of dietary supplements) or data provided to you on the Application or as part of the Services.

Amendments and variations

We reserve the right to amend and/or vary the Services, the Application and these Terms without prior notice to you. The amended Terms will take effect from the time of posting on the Application. We may also impose limits on certain Services or restrict your access to part or all of the Services without notice or liability.

Scope and nature of our Services

The Company provides the following services (the “Services”) to Users:

Test kits from third party providers comprising of:

2 genetic tests to be carried out at the beginning of the Subscription Term. The function of these genetic tests is to determine the User’s biological age, and to provide us with User Data to enable us to create customized nutrition & workout plans for the User;

1 epigenetic age test to be carried out at the beginning of the Subscription Term. The function of this epigenetic age test is to determine the User’s initial biological age;

1 epigenetic age test to be carried out around the end of the Subscription Term. The function of this epigenetic age test is to determine the User’s new biological age;

Any other genetic test or epigenetic age test which the Company may deem suitable.

The test kits are provided by third party providers. The analysis of biological material for the test kits are also analyzed by the third-party providers.

Access to the Application which gives the User direct online access to coaches;

Online weekly Q&A sessions with the head coach (who is also a nutritionist);

Customized workout plans;

Customized nutrition plans;

Delivery of supplements to the User’s residential address;

Analysis of food intake based on data and images submitted through the Application; and

Analysis of data from the User’s wearable devices.

You may be required to install updates to the Application from time to time. These updates are designed to improve, enhance, and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules, and completely new versions. You agree to receive such updates (and permit us to deliver these to you) as part of your use of the Services.

Test Kits & Biological Samples

As part of the Services, the Company procures for you the right to have your biological samples processed and analyzed by third-party provider(s). The Company does not perform the processing and analysis of your genetic information. These are carried out by the third-party provider(s).

You will be required to enter into a separate set of terms and conditions with the third-party provider(s). Please refer to the third-party provider’s terms and conditions for information including the circumstances in which your biological samples will be destroyed. You agree and acknowledge that services such as the processing and analysis of biological samples may be provided by a third party over whose operations we have no control; accordingly, we shall not in any way be liable for any loss or claim directly or indirectly arising out of the acts or omissions of the third party.

Please note that you will be sending and sharing your biological samples and Genetic Information with the third-party providers in order to generate your reports. The Company chooses third-party labs in our sole direction. The Company takes no responsibility for processing or analysis of the biological samples provided by third parties and merely presents the results of such processing and analysis to you as a User. The average time to take the test and prepare the results by lab is [4-8 weeks]. 

We understand that the biological sample collection kits which the third-party provider(s) send you are medical grade devices with limited shelf life. To ensure that your biological samples meet the appropriate standards of quality, you are required to return the biological samples to the third-party provider(s) no later than three (3) months after receiving the biological sample collection kit. We understand that the third-party provider(s) will not process any biological sample that is returned to them outside the said timeline. Unless a shorter timeframe is prescribed under the relevant biological sample collection kit, any biological sample must be returned within 5 days of collection to ensure the stability of the biological sample. Neither the Company nor the third-party provider shall be responsible for any errors in the test results that occur due to wrong or unsuitable biological samples. 

The analysis of the biological material from the genetic test kit is procured by the Company for the following purposes:

Nutrigenomics testing;

Lifestyle testing, which are tests intended to provide information about an individual’s:

Performance capacity;

Response to certain conditions and that is designed to assist the individual to manage his/her lifestyle patters and behavior.

The Genetic Information generated through these tests are sent to the Company, and are reflected on the Application. The Genetic Information and your Self-Provided Information enables the Company to make recommendations, advice, suggestions, both in general and specific to you.

The Services are only for use in the jurisdiction that your biological sample collection kit is shipped to by us.

You will be required to send your biological material to the third-party provider(s) in order for your biological samples to be analysed. If you do not send the biological material to the third-party provider for analysis, your access to Services may be limited.

Preconditions to accessing the Services

In order to make use of the Services, you must have Internet access. While the Company does not have a set upper limit on the number of transmissions you send or receive through the Services, or the amount of storage space used for providing any Service, this fixed upper limit may be set by the Company at any time at its sole discretion.

Changes to the Services

You agree that the Services might change from time to time without any prior notice. The Company has the right to stop providing some Services (or features within the Services) to its Users without prior notice, whether temporarily or permanently.

The Company may establish practices and limits concerning Service uses, such as the maximum number of days that Personal Information and Services content are retained by the Service, the maximum disk space allowed in respect of your account, and the maximum number of times you can access the Services in a given period of time.

You also should understand that we have the right to change our practices and limits to the Services at our own discretion.

Personal Profile, User Generated Content and Third-Party Links

Personal Profile

In order for a User to begin use of the Services, a User must create an initial Personal Profile on his/her account (the “Personal Profile”) by following the instructions provided on the Application. This may include the following:

Provide your current health information including height, weight, blood pressure level

upload photographs of and provide a description of the meals you consume;

log user activities and allow the Application to access and link to other mobile applications and data collected through your wearable devices;

log any changes to your weight; and

fill in questionnaires with respect to your capacity to make changes, personal motivation and/or goals.

(collectively “Profile Information”).

In order to ensure the Services are best suited to your personal preferences and needs, you may be required to update your Profile Information on an ongoing basis.

The quality of Services provided to you is dependent on you providing accurate and complete Profile Information on an ongoing basis.

Social Groups

Users may, in their sole discretion, choose to participate in social groups on the Application (“Social Groups”), which provides a forum for Users to share their Profile Information or any part thereof, their stories, photographs and any such other User Generated Content with other Users and Unregistered Users. You are not required to participate in any Social Group.

User Generated Content

We are not responsible for any User Generated Content exchanged by Users or Unregistered Users (whether publicly shown or privately communicated). Such User Generated Content is the responsibility of the User generating or sharing such content. We do not control the User Generated Content and do not guarantee the accuracy or quality of the any User Generated Content or of any content not provided by the Company or its personnel. You acknowledge that using the Services may expose you to offensive and indecent content. Under no circumstance shall the Company be held responsible for any User Generated Content or any content which is not provided by the Company or its personnel.

We have the right, but not the obligation, to review, modify, pre-screen or remove any User Generated Content at our sole discretion.

Subject to the license granted to us as set out in Clause 11 below, we do not claim ownership of any User Generated Content that you create. You retain copyright and other rights you already possess over the User Generated Content. By sharing the User Generated Content, you give us an irrevocable license to reproduce, adapt, modify, publish, and distribute derivative works from any User Generated Content shared by you through the Application. You understand and accept that this license gives us the right to make the User Generated Content available to other companies, organizations or individuals that have relationships with us, and use the User Generated Content in connection with these services.

You acknowledge that in providing the Services to Users, we may (a) distribute your User Generated Content over several public networks and media; and (b) make necessary changes to your User Generated Content as may be necessary or appropriate. You understand and accept that this license can permit the Company to take these actions. You give this right and power to us in order to grant the license stated here.

We will not keep confidential any User Generated Content you choose to share. While we cannot disclose individual Genetic Information and/or Self-Reported Information to third parties without your consent unless required by law (as described in our Privacy Statement), if you include the Genetic Information or Self-Reported Information in the User Generated Content, we will not have control over the distribution of such Genetic Information and/or Self-Reported Information. If you share any such information, you may cease to have control over the further dissemination of the information.

Please ensure that when you use the Services, you respect the rights of others including any intellectual property, other proprietary rights and privacy rights of third parties who may have an interest or right in connection with the User Generated Content you share. You are solely responsible for the accuracy and completeness of all User Generated Content uploaded by you.

You promise that you have (and will continue to have at all times) all the necessary licenses, rights, consents, and permissions necessary for you to upload and for us to display on our Services and Social Groups from the rightful owners of such User Generated Content and/or the subjects of such User Generated Content (e.g. individuals appearing in any photos), and that such User Generated Content does not infringe any third party's intellectual property rights or other rights, including without limitation, any privacy rights, publicity rights, moral rights, copyrights, or any other intellectual property rights.

We will not be liable for any loss, damage, cost, or expense suffered or incurred as a result of or in connection with sharing any User Generated Content.

Third-Party Links

The Application Content may include links to other websites and scientific resources on the internet. The Company has no control over these websites and resources. Therefore, you understand and accept the Company shall not held responsible or liable for any damage or loss caused by or in connection to the use of these hyperlinks.

Subscription to the Services

In order to access and use the Services you must hold an active subscription (your “Subscription”). The terms of your Subscription will depend on the particular subscription package you choose to purchase, which determines the fees payable by you in respect of your Subscription and access to the Services (“Fees”), as well as the term of your Subscription (“Subscription Term”). The details of the subscription packages are set out in the Application.

You may pay the Fees by credit card or one of the other options made available to you through the Application and Website. Payments are processed by one of our third-party service providers and you agree that your use of such third-party services is subject to the relevant services’ terms of use and privacy policy. We are not responsible or liable for any liability arising from or in connection with your use of such third-party payment services. Unless otherwise set forth in a Subscription, all applicable Fees shall be due and payable in advance at the start of the Subscription Term.

Your Subscription is effective for the entire duration of the Subscription Term. There will be no automatic renewal of your Subscription. Subscriptions are non-transferrable.

You may stop using the Services at any time. You do not need to specifically inform us when you stop using the Services unless you are requesting closure of your account. You may at any time request that we delete your data and account.

You can cancel your Subscription anytime via your account. Upon cancelation, your subscription fees are non-refundable and your service shall remain active until the end of the current billing period.

If your subscription is inactive you will retain limited access to your account.

Representations and Warranties

By using the Service, you expressly represent and warrant that you are legally entitled to accept and agree to the Terms and that you are at least eighteen (18) years old. You further represent and warrant that you have the right, authority and capacity to use the Service and to abide by the Terms.

You undertake not to authorize others to use your identity or user status, and you may not assign or otherwise transfer your User account to any other person or entity.

To become a User, you are required to register and set up an account and to provide identifying information about yourself. You warrant that all information supplied by you in using the Application are true, accurate and up to date. We reserve the right to decline a registration or application for a User account for any reason or for no reason.

By using the Service and by registering for a User account, you agree that:

You will only use the Service for lawful purposes, and for the purpose for which it is intended to be used;

You will comply with all applicable laws, regulations and rules, whether in your country, state and city in which you are present while using the Service. You further agree that you will not do anything that would cause the Company to violate any such laws, regulations or rules;

You have the legal authority to possess, submit, and provide to the Company and to the third-party providers any biological samples, User Data, or other information submitted by you to the Company or otherwise made available by you to the Company;

Without limiting the generality of Clause 7.4(c) above, you agree that any genetic data or other test data that you supply is yours;

You will not use the Application for sending or storing any unlawful material or for fraudulent purposes;

You will not trick, defraud or mislead us and other Users or Unregistered Users, especially in any attempt to learn sensitive account information such as User passwords;

You will not engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;

You will not attempt to impersonate another User, Unregistered User or any person or use the username of another User;

You will not try to harm the Service or the Application in any way whatsoever;

You will provide the Company with any proof of identity as it may reasonably request or require;

You shall not impair or circumvent the proper operation of the network which the Service operates on;

You shall not harass, annoy, intimidate, threaten or behave in an inappropriate or disrespectful manner towards the Company or any of its agents or employees engaged in providing any portion of the Service to you, or any other Users or Unregistered Users;

You will not upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Application or Service or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation or maintenance of the Application or Service; and

All information that you have provided to the Company under or in connection with these Terms are true, accurate, current and complete.

You agree to assume full responsibility and liability for all loss or damage suffered by yourself, any third-party service providers, the Company, or any third party as a result of any breach of the Terms. For the avoidance of doubt and without limiting the generality of the provisions in Clause 12 below, we shall not be responsible or liable for any loss or damage suffered by you as a result of any Application Content.

You agree not to divulge your account details, including your password, to anyone. We cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password. If you become aware of any unauthorized use of your password or of your account, you agree to notify us immediately at data@ageinreverse.me.

You guarantee that the biological sample you provide is coming from your own body.

You confirm that you have the legal authority to provide to the third-party provider your biological sample, and that your provision of a biological sample is not subject to any export ban or restriction in the country where you live.

You have the authority, under the laws of the jurisdiction in which you reside, to provide these representations and warranties.

License Grant and Restrictions

The Company and its licensors, where applicable, hereby grant you a revocable, non-exclusive, non-transferable, non-assignable, personal and limited license to use the Application solely for your own personal, non-commercial purposes, subject to the Terms herein. All rights not expressly granted to you are reserved by the Company and its licensors.

You shall not:

Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Application;

License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application in any way;

Modify, adapt, improve, enhance, translate or do any derivative work from the Application;

Create internet “links” to the Application or “frame” or “mirror” the Application on any other server or wireless or internet-based device;

Use the Application for the creation of a product, service or software that is directly or indirectly in competition with or in any way a substitute for the Application;

Copy any ideas, features, functions or graphics of the Application;

Launch an automated program or script, including but not limited to web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application;

Remove or obscure any copyright, trademark or other proprietary rights notices contained in the Application and/or Service;

Use the Application for any revenue generating endeavour, commercial enterprise, or other purpose for which it is not designed or intended;

Use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the Application;

Use the Application to send or store any infringing, obscene, threatening, libellous or otherwise unlawful or tortious material, including but not limited to materials harmful to children or materials that violate third party privacy rights;

Use the Application to send, post or otherwise communicate any content which is determined by the Company (in its sole discretion) as being offensive, objectionable, indecent, abusive, insulting, harassing, defamatory, libellous, deceptive, fraudulent, obscene, profane, invasive of another person’s privacy. We state for the avoidance of doubt that the Company has a zero-tolerance policy as regards any breach of this sub-clause;

Use the Application to send spam or otherwise duplicative or unsolicited messages;

Use the Application to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; and

Engage in any conduct that could possibly damage the Company’s reputation.

In the event that the Company determines that you are in breach of Clause 8.2 above, without prejudice to the Company’s rights against you (including but not limited to terminating your account pursuant to Clause 11), the Company shall also be entitled to remove any such content posted by you as it may (in its sole discretion) deem fit. In light of the sensitivity of such matters, you agree that you may not challenge the Company’s exercise of its rights in this Clause 8.3.

You acknowledge that the content from User Generated Content is protected by copyright and intellectual property rights owned by other Users or other third parties. The Company does not grant you permission to share any of the User Generated Content.

You acknowledge that the content created by the Company or the Company’s personnel from the Services available to you is protected by copyright and intellectual property rights owned by the Company. The Company does not grant you permission to share any of the content unless explicitly indicated.

Privacy

The Company will provide Users with access to the its privacy policy through a link provided through the Application accessible at www.ageinreverse.me/pp.

You acknowledge that any saliva sample that you provide and its resulting information can be transferred and/or processed outside the country where you live.

Information as to the timing and circumstances your biological material should be destroyed shall be as set out in the terms and conditions of the third-party provider(s). You will be provided a copy of these terms and conditions when you are provided the biological sample collection kits.

Confidentiality

You shall maintain in confidence all Confidential Information and data relating to the Company, its services, products, business affairs, marketing and promotion plans or other operations and its associated companies which are disclosed to you by or on behalf of the Company (whether orally or in writing and whether before, on or after the date that you accepted these Terms) or which are otherwise directly or indirectly acquired by you from the Company, or any of its affiliated companies, or created in the course of the Services provided to you under these Terms. You shall further ensure that it, its officers, employees and agents only use such confidential information in order to perform the Services, and shall not without the Company’s prior written consent, disclose such information to any third-party nor use it for any other purpose. You shall only disclose such information to such officers, employees and agents as they need to know to fulfil their obligations under these Terms.

The above obligations of confidentiality shall not apply to the extent that you can show that the relevant information:

was at the time of receipt already in the Recipient’s possession;

was received from a third-party having the right to disclose it;

is, or becomes in the future, public knowledge through no fault or omission of the Recipient; or

is required to be disclosed by law.

You are responsible for all of the consequences resulting from sharing your Genetic Information and Self-Reported Information with others, whether or not you create any User Generated Content from the Genetic Information or Self-Reported Information.

Intellectual Property Rights

The Company and its licensors, where applicable, shall own all rights, titles and interests, including all related intellectual property rights, in and to the Application and by extension, the Service. This includes all interest in and to the Application, “Age In Reverse” trade names, logos, trademarks, service marks, domain names, social media identifiers, all data collected through or from the Application, all audiovisual content, video recordings, audio recordings, photographs, graphics, artwork, text or any other content created by the Company or at the Company’s direction, and any materials, software, technology or tools used or provided by the Company to conduct its business.

As set out in Clause 5.7 above, the Users have granted to the Company a license to the User Generated Content, on the terms set out in Clause 5.7.

These Terms do not constitute a sale agreement and do not convey to you any rights of ownership in or related to the Service and/or the Application, or any intellectual property rights owned by the Company and/or its licensors.

If you provide the Company with feedback, suggestions, reviews, modifications, data, images, text, or other information or content (including identifying potential errors and improvements) concerning the Services and/or the Application (collectively, “Feedback”), you irrevocably assign to the Company all right, title, and interest in and to such Feedback and the Company shall be entitled to use, reproduce, disclose, and otherwise exploit the Feedback without attribution, payment or restriction, including to improve the Service, the Application and to create other products and services. You further agree to provide the Company with such assistance as the Company may reasonably require to document, perfect, or maintain the Company’s rights in and to the Feedback. The Company shall be entitled to, and shall treat any Feedback as non-confidential and non-proprietary. In the event your assignment to the Company is invalid for any reason, you hereby irrevocably grant the Company a perpetual, paid-up, royalty-free, non-exclusive, worldwide, irrevocable, freely transferable, sub-licensable right and license to use, reproduce, perform, display, and distribute the Feedback and to adapt, modify, re-format, and create derivative works from the Feedback for any purpose.

Suspension and Termination

Your access rights to the Services shall expire upon expiration or termination of your Subscription. Unless you notify us of your request to delete your Account information as specified in the Privacy Policy, we may maintain your inactive Account, including all data and reports therein, in order to allow you to easily reactivate your Account at a later date.

Suspension of access to Services

At any time, we may temporarily or permanently suspend, limit or block your access to our Services, at our sole discretion, in addition to any other remedies that may be available to us under any applicable law. We may take such actions if we believe that you have breached any of these Terms.

Additionally, we may, at any time and at our sole discretion, suspend the provision of Services or any part thereof, temporarily or permanently, without giving any prior notice. You agree and acknowledge that we do not assume any responsibility with respect to, or in connection with, the suspension or termination of our Services.

Termination of access to Services

The Company is entitled to terminate your access to the Services immediately by revoking your password or terminating your User account in the event that:

you are found to be in breach of any of the terms stipulated in these Terms.

We are required to do so by law;

one of the partners that offered the Services terminates its relationships with the Company or stops offering the Services to you;

the Company no longer plans to provide Services to users in your country of residence or where you use the Services; or

the Service provided to you by the Company is, in the Company's opinion, no longer commercially viable.

Any suspected illegal activity can be grounds for terminating your Service use and can be referred to the appropriate law enforcement authorities.

If you wish to terminate your access to the Services, you can do so by providing a written notice to the Company. Your notice should be sent by email to delete@ageinreverse.me. If you send the notice online, we will send you an email to confirm this notice and it will be effective after receiving an email confirmation from you.

Upon termination of these Terms, all rights granted to you hereunder will immediately cease. The provisions of Clause 7 (Representations and Undertakings), Section 8 (License Grant and Restrictions), Clause 9 (Privacy, including the Privacy Policy referred to therein), Clause 10 (Confidentiality), Clause 11 (Intellectual Property Rights), Clause 12 (Suspension and Termination), Clause 13 (Disclaimer of warranty), Clause 14 (Exclusion and limitation of liability), Clause 15 (Indemnity), Clause 18 (No Third Party Rights), Clause 21 (Governing Law), and Section 22 (Dispute Resolution), and all other provisions that by their nature are intended to survive shall survive the termination or expiration of these Terms.

For the avoidance of doubt, the Company shall not be required to compensate or reimburse you in any way upon the suspension or the termination of your access to the Services.

Disclaimer of warranty

You acknowledge that your use of our Application is at your sole risk and discretion. All materials, information, products, services, software and other content contained in this Application, or obtained from a linked site is provided "as is" without warranty or conditions of any kind, whether express or implied (including but not limited to, the implied warranties or conditions of merchantability and fitness for a particular purpose, non-infringement, security or accuracy).

You assume total risk and responsibility for your use of the Application and the Services provided herein, including the submission of any personal information (where applicable). Except as expressly stated in these Terms, all warranties, conditions and other terms, whether express or implied, by statute, common law or otherwise are hereby excluded to the fullest extent permitted by law. 

We do not warrant or represent that your access to and/or use of the Application will be uninterrupted (whether due to any temporary and/or partial breakdown, repair, upgrade or maintenance of our Application or otherwise) or error-free or that any information, data, content, software or other material accessible through the Application will be free of bugs, viruses, worms, Trojan horses or other harmful components.

We specifically disclaim compatibility between the Application and any software or hardware.

You acknowledge that the Company has no responsibility or liability for the failure to store or the deletion of any content maintained or transmitted by the Services; or for the loss of biological samples or Genetic Information.

The use of our Services is entirely at your own risk and the Company shall have no liability relating to such use. The Company disclaims and makes no representations or warranties as to the accuracy, quality, availability, reliability, suitability, completeness, truthfulness, usefulness, or effectiveness of the Services.

In particular, the Company expressly disclaims and makes no warranties in relation to:

any content available on our services including any suggestions.

The results obtained through the services, and the accuracy or reliability of such results;

The quality of the products or information provided or offered through the Services and any other material purchased or obtained through the Services, and whether such products, information or services will meet all of your expectations.

Exclusion and limitation of liability

In no event shall we or our directors, employees or agents be liable to you or any third party for any injury, loss, claim, damage, whether based on contract, tort, strict liability or otherwise, or any actual, incidental, special, indirect, exemplary, punitive or consequential (including lost profits or other special damages) which arises out of or is in any way connected with any of the following:

access or use of the Application or the Services;

data, information, content or material contained in the Application;

submission of any personal information, or any unauthorised alteration or access to your personal information, your transmission or data, any breach of security into the Application through the global computer network or any transactions entered into through the Application;

any technical errors, unavailability of the Application to you in whole or in part or any failure or delay in any way connected with the use of the Application because of the global computer network, ancillary equipment or technology or any other circumstances.

Nothing in these Terms shall exclude or limit our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, and misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

If we are found liable for any loss or damage which arises out of or is in any way connected with any accessing or use of the Application or the Services, then our sole liability to you, whether in contract, tort or otherwise for any loss or damage of any kind shall in no event in the aggregate exceed SGD 100.

Any timeframes referenced pursuant to the Services are approximate only and subject to change. Time is not of the essence for these Services. The Company does not accept any responsibility or liability for losses arising as a result of any delay if the test result is not provided to you within any specific timeline.

You understand and accept that the Company has no responsibility or liability for the deletion of messages or content maintained or shared by the Services; or for the loss of Genetic Information because of the malfunction of data servers or other events. We recommend saving a local copy of your Genetic Information, and keeping the copy secure.

Indemnity

By agreeing to the Terms, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including legal fees and costs and/or regulatory action) arising out of or in connection with:

your use of the Service, and/or the Application in your dealings with third party merchants, providers, partners, advertisers and/or sponsors; or

your violation or breach of any of the Terms or any applicable law or regulation, whether or not referenced herein; or

your violation of any rights of any third party arranged via the Service; or

your use or misuse of the Service and/or the Application; or

any User Generated Content you share through the Service.

No Third Party Rights

Subject to the previous sentence, no provision herein is otherwise enforceable pursuant to the Contracts (Rights of Third Parties) Act (Cap 53B) by any person who is not a party to these Terms. 

Severability

If any provision herein is held by the Singapore courts to be illegal or unenforceable, the same shall be deemed to be deleted from these Terms and shall be of no force and effect; whereas the remainder shall continue in full force and effect. 

No Assignment

All the terms and provisions of these Terms shall be binding upon and inure to the benefit of the parties to these Terms and to their respective heirs, successors, permitted assigns and legal representatives. The Company shall be permitted to assign these Terms without notice to or consent from you. You shall have no right to assign or otherwise transfer these Terms, or any of its rights or obligations hereunder, to any third party without the Company’s prior written consent, to be given or withheld in the Company’s sole discretion.

No waiver

No waiver by us of any of these Terms or default of yours under these Terms shall operate or be construed as a waiver by us of any future defaults or provision.

Entire agreement

These Terms contains all the terms agreed between the parties regarding its subject matter and supersedes and excludes any prior agreement, understanding or arrangement between the parties, whether oral or in writing.

Governing Law

By downloading the Application, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern our relationship and any dispute of any sort that may arise.

Dispute Resolution

In the event of any dispute or difference arising out of or in connection with or in relation to these Terms, including any question regarding the existence, validity, application or interpretation of these Terms or any of its provisions, both parties shall endeavour to settle the dispute informally by agreement between the parties.  Both parties shall always act in good faith and co-operate with each other to resolve any disputes.  

If the parties are unable to resolve the dispute within 60 days, the dispute shall be referred to and finally resolved by arbitration in Singapore in the English language, conducted in private in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (the “SIAC”) for the time being in force which rules are deemed to be incorporated by reference to this clause.  The arbitration shall be conducted before 1 arbitrator. If the parties are unable to agree on an arbitrator, the arbitrator shall be appointed by the President of the SIAC in accordance with the SIAC Rules.  Each party shall bear its own costs in connection with the arbitration proceedings. 